When you shop with JJ Hana at jjhanastore.com, you are redirected to Amazon marketplace website to complete your order. Delivery costs differ from the delivery costs for orders fulfilled by Amazon. You can find the respective delivery costs during the ordering process. Unless otherwise stated, the delivery costs for orders at Amazon Marketplace apply to each item. If you would like to know more about delivery items, please Contact Amazon delivery . 

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You can return many items sold on Amazon marketplace. When you return an item, you may see different return options depending on the seller, item or reason for return.

On items sold and/or fulfilled by Amazon, they (Amazon) will refund your return costs , up to our standard delivery option cost, in the following cases:

• You received an incorrect item.

• You received a damaged item.

• You received a defective item.

• You received an item that does not match its description.

In accordance with your statutory rights, if you received an item sold and/or Fulfilled by Amazon that is either incorrect, damaged, defective, or doesn't match its description, they'll either offer you the option to return the product via a prepaid carrier option, or, if that's not possible and the cost of returning the item exceeds the standard delivery option, please Contact Amazon returns to receive a refund for any reasonable additional postage costs you incurred. Note that Amazon may require proof of postage in order to refund such additional postage costs.